Help & Support

Get help with Fluxify or reach out to our team.

Contact Us

info@blackforestlabs.ai

We typically respond within one business day.

Getting started

Setup Guide

01

Install Fluxify — Add it to your workspace from the landing page or the Slack Marketplace.

02

Open App Home — Navigate to the Fluxify App Home tab in your Slack sidebar.

03

Configure API Key — Click "Configure API Key" and enter your BFL API key. Get one at dashboard.bfl.ai.

04

Start Creating — Mention @Fluxify in any channel with a team member and a description.

Troubleshooting

Common Issues

Fluxify isn't responding

Make sure the bot is invited to the channel. Type /invite @Fluxify to add it.

API key not working

Verify your key at dashboard.bfl.ai. Ensure it is a valid, active key.

Image generation failed

Check your BFL API credit balance at dashboard.bfl.ai. Generation requires available credits.

GIF not playing

GIFs are delivered as image links. Ensure your Slack workspace allows external image previews in display settings.

FAQ

Frequently Asked Questions

What AI models does Fluxify use?
Fluxify uses FLUX by Black Forest Labs for image generation and Claude by Anthropic for prompt enhancement and animation planning. Your workspace data is not used to train any models.
Is my data stored?
Fluxify processes images in memory during generation. Generated outputs are uploaded directly to Slack's file storage. We do not persistently store user-submitted images on our infrastructure. See our Privacy Policy for full details.
How much does it cost?
Fluxify is free to install. Image generation uses your workspace's BFL API credits, which you can manage at dashboard.bfl.ai.
Can I use Fluxify in private channels?
Yes. Invite @Fluxify to any channel — public or private — and it will respond to mentions there.
How do I remove Fluxify?
Go to your Slack workspace settings, navigate to Manage Apps, find Fluxify, and click Remove. This will delete all workspace configuration data associated with the app.